How to configure the POS Module step by step

If you've ever wondered how do I configure the POS module for my restaurant, you're in the right place. The POS (Point of Sale) module in the Menivo platform gives you a complete system for managing orders, payments and staff, integrated directly with your digital QR menu. In this complete step-by-step guide, you'll learn exactly what you need to do to activate, configure and effectively use the POS Module, whether you're new to this type of system or want to optimize your existing configuration.

Why does the correct configuration of the POS Module matter?

A correctly configured POS system means orders processed quickly, reduced communication errors between the dining room and the kitchen, transparently managed payments and a better experience for customers. Combined with an digital QR menu updated in real time, the POS Module in Menivo becomes an essential tool for modern restaurants that want to increase operational efficiency and reduce waiting times.

According to current trends in the HoReCa industry, restaurants that adopt integrated POS + digital menu solutions record a visible increase in customer satisfaction and a significant reduction in order errors. If you want to learn more about the directions in which the industry is evolving, check out the article about what a digital menu means in 2026.

What you need

• An active account on menivo.io (if you don't have one, you can create it in a few minutes by following the registration guide)
• A restaurant created and configured on the platform, with categories and products added to the menu
• An active subscription that includes access to the POS Module
• Data about the staff who will use the system (name, role, department)
• A device (tablet, laptop or desktop) connected to the internet to use the POS interface

Step 1: Check and activate the POS Module in the restaurant settings

The first thing you need to do is make sure the POS Module is activated for your restaurant. Access the Menivo admin panel and navigate to the section dedicated to your restaurant.

1. Log in to your account on menivo.io.
2. From the side menu, select the restaurant for which you want to configure the POS.
3. Go to Settings → POS Module.
4. Turn on the toggle to activate the POS Module.
5. Save the changes.

If the option is not available, check your active subscription. You can check the subscriptions guide to find out which plan includes access to POS and how you can upgrade.

For a detailed presentation of the activation process, also check the step-by-step guide for beginners on activating the POS Module.

Step 2: Configure the basic POS settings

Once activated, the POS Module needs to be customized according to the specific needs of your restaurant. This stage is essential for the system to correctly reflect the workflow in your establishment.

1. Define the zone types in the restaurant: dining room, terrace, bar — each can be configured separately.
2. Add tables for each zone, with clear numbering.
3. Set the active departments: kitchen, bar or both — this setting determines where orders arrive through the KDS system.
4. Configure the currency and price format displayed on receipts.
5. Enable or disable delivery and pickup options depending on the services offered.

If you want to better understand how the system works as a whole before continuing with the configuration, we recommend going through the complete guide on how POS works in Menivo.

Step 3: Create and manage POS staff

One of the most important aspects of the configuration is defining the staff who will use the system. Each team member must have a correctly configured profile to access the functions appropriate to their role.

1. Go to the Staff section in the POS panel.
2. Click the Add employee button.
3. Fill in the details: name, role (waiter, bartender, manager, cashier), associated department.
4. Set an individual access PIN for each employee — this allows traceability of actions in the system.
5. Save the profile and repeat the process for all team members.

• Waiters can take table orders directly from the POS interface.
• Managers have access to reports and can modify open orders.
• Cashiers manage payments and close receipts.

For a detailed tutorial on this topic, check the guide for creating and managing staff in the POS system.

Step 4: Configure KDS (Kitchen Display System)

The KDS system is the component that displays orders in real time on the screens in the kitchen or bar. Configuring it correctly eliminates paper tickets and reduces communication errors between the dining room and the preparation team.

1. Go to the KDS section in the POS admin menu.
2. Associate each KDS screen with a specific department: kitchen, bar or both.
3. Configure visual and sound alerts for new orders.
4. Test the flow: place a test order from the POS interface and check if it appears correctly on the KDS screen.

If you're not familiar with the concept, first read what KDS means and how it works to understand the benefits of this system before configuring it.

Step 5: Configure payment methods

An effective POS must support all payment methods accepted by your restaurant. Correctly configuring these avoids unpleasant situations when it's time to pay the bill.

1. Go to Settings → Payment methods in the POS panel.
2. Activate the available methods: cash, card, meal voucher or other specific methods.
3. Configure integration with the physical payment terminal, if applicable.
4. Set the bill split option — a useful feature for groups who want to pay separately.
5. Save the configuration and perform a test transaction.

Check the dedicated guide on payment methods in POS and the one on how to split a bill in POS for detailed instructions.

Step 6: Check the integration with the digital menu

One of the advantages of the Menivo platform is that the POS Module works integrated with your digital QR menu. Any price change, new product or category added to the menu is automatically reflected in the POS interface as well.

1. Make sure all products in the menu have correctly configured prices, categories and departments.
2. Check that products marked as unavailable do not appear in the order list in POS.
3. Test placing a complete order: from product selection, to sending to KDS and completing payment.

If your digital menu is not fully configured, first follow the guide for creating a restaurant menu in Menivo before continuing with the POS settings.

How do I configure the POS Module for advanced settings and optimization

Once the basic configuration is complete, you can move on to advanced settings to optimize the system's performance according to the specifics of your restaurant. This includes customizing sales reports, configuring automatic discounts, managing returns and defining tax rules.

• Enable automatic daily reports to track sales performance.
• Configure discounts and promotions applicable directly from the POS interface.
• Set the rules for managing returns — which products can be returned and under what conditions.
• Customize fiscal receipts with the restaurant's logo and details.

For complete details on optimization, check the guide to advanced POS settings and optimization and the guide for processing returns in POS.

Useful tips

• Test before launch: Run a few test orders with each payment type to make sure everything works correctly.
• Train your team: Organize a short training session with staff before the first day of use in production.
• Update the menu regularly: A menu synchronized with the POS eliminates situations where the waiter orders out-of-stock products.
• Use individual PINs: Traceability of actions based on the personal PIN helps quickly identify errors.
• Check the KDS daily: Make sure the screens in the kitchen and bar work correctly at the start of each shift.
• Check reports weekly: POS data shows you which products sell best and at what times the restaurant is busiest.
• Integrate allergens and nutritional values: Products in POS can display allergen information, avoiding unpleasant situations with sensitive customers.

Conclusion

Now you know exactly how to configure the POS module in Menivo, from activating the feature and configuring the basic settings, to managing staff, KDS integration, configuring payments and advanced optimization. By following these steps, your restaurant will benefit from an integrated and efficient system that reduces errors, speeds up service and improves the customer experience.

Next step? Make sure your digital menu is complete and up to date, that your team is trained and that all devices are tested. Menivo provides additional resources for each stage, including frequently asked questions about integrating the QR menu with POS and dedicated technical support. If you need additional help, the Menivo team is available to guide you at any time.

Briefly see the POS system for restaurants: tables, table-side orders, bill splitting and fiscal receipt, all in one place.