MENIVO - Meniu digital QR GRATUIT pentru restaurante baruri si cafenele

Payment methods in POS:
How to correctly configure and use them

Find out how to configure and manage all POS payment methods in your restaurant — from cash and card payments, to bill splitting and mixed payment — for a fast and error-free checkout experience.

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Fast and flexible payment

Accept any payment method — cash, card, or mixed — directly from the POS interface, without waiting times.

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Smart bill splitting

Split the bill between multiple customers by products or equal amounts, eliminating confusion at the end of the meal.

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Simple configuration

Enable and customize payment methods in a few steps from your POS admin panel.

How to configure POS payment methods step by step

Follow these steps to correctly enable and use each payment method available in your POS system.

1

Access the POS module from the admin panel

Log in to your restaurant account and navigate to the POS section in the main menu. Make sure the POS module is activated for your restaurant — if not, contact the support team for activation. A correctly configured POS is the foundation on which all available payment methods are built. You can learn more about general restaurant setup in the restaurant settings configuration guide.

💡 Pro tip: Make sure you are logged in with an account with administrator or manager rights, otherwise you won't see the payment configuration options.
2

Configure the available payment methods

From the POS Settings → Payment Methods section, enable the methods you want to offer customers. The most common POS payment methods are:

  • Cash — the classic payment with banknotes and coins
  • Bank card — payment via integrated physical POS terminal (Visa, Mastercard, contactless)
  • Meal voucher / Tickets — meal tickets in physical or electronic format
  • Mixed payment — combination of cash and card in the same transaction
  • Bank transfer / Online — for prepaid payments or delivery orders

Check the methods relevant to your type of restaurant and save the configuration.

💡 Pro tip: Always enable at least two POS payment methods (e.g., cash + card) to avoid situations where the customer cannot pay.
3

Create and manage staff with POS access

In order for employees to process payments, you need to grant them access to the POS module. From the Staff Management section, create accounts for waiters, cashiers, or managers and assign each the appropriate permission level. Separate roles: waiters can take orders and initiate payments, but only the manager can apply discounts or cancel a completed transaction.

💡 Pro tip: Set an individual PIN code for each employee — this way you will know exactly who processed each payment and will be able to generate accurate per-user reports.
4

Integrate the KDS system for order flow

The KDS (Kitchen Display System) is the screen in the kitchen or bar that displays orders in real time. Integrating KDS with the POS module ensures that products are prepared in the correct order and that the kitchen knows what is being ordered before the bill is closed. Configure the departments (kitchen, bar) in the menu category settings — similar to the department: kitchen | bar | both field available on the platform. If you want to better understand how a digital menu integrated with the POS works, read what is a QR digital menu and why restaurants need it in 2026.

💡 Pro tip: Assign each menu category (e.g., Desserts → Bar, Main Courses → Kitchen) so that orders automatically reach the correct station, without verbal communication.
5

Use the Bill Split feature for groups

One of the most useful features of the POS module is bill splitting — the ability to split a bill between multiple customers. Access the table's active bill, press the Split button and choose the split mode:

  • Split by products — each customer pays for the products they consumed
  • Split into equal amounts — the bill is divided equally among N people
  • Custom split — each customer pays a manually defined amount

After splitting, each portion can be paid with a different payment method — for example, one customer pays by card, another with cash.

💡 Pro tip: Use bill splitting for large groups at dinner or private events — it reduces checkout time and avoids disputes between customers regarding amounts owed.
6

Process the payment and issue the fiscal receipt

Once the order is complete and the payment method selected, confirm the transaction from the POS interface. The system will automatically calculate the change (in the case of cash), send the order to the fiscal printer, and mark the table as free. All transactions are recorded in the payment history, accessible from the Reports → Daily Payments section. Integration with the Menivo system gives you a complete picture of sales and restaurant performance.

💡 Pro tip: Enable sending the receipt via SMS or email — customers appreciate this eco-friendly option and you reduce printer paper costs.

What you need to configure POS payment methods

Before enabling payment methods, make sure you meet these basic requirements.

  • Active restaurant account on the platform with a subscription that includes the POS module
  • ANAF-approved physical POS terminal (for issuing legal fiscal receipts)
  • Bank account with card payment processing service activated (Visa / Mastercard / contactless)
  • At least one staff account created and configured with access to the POS module
  • Menu categories correctly assigned to departments (kitchen / bar) for KDS integration
  • Stable internet connection for real-time synchronization of orders and payments
  • Updated digital menu with correct prices and declared allergens — according to the legal obligations regarding food allergens in Romania
  • Thermal or fiscal printer connected to the restaurant network
  • Clear internal policy regarding acceptance of meal vouchers and coupons

If you don't yet have a digital menu configured, we recommend starting with the step-by-step guide for creating your restaurant on the QR menu platform and then adding the categories and products following the complete tutorial for adding products to the menu. A well-structured menu facilitates faster payment processing in the POS.

Frequently asked questions about POS payment methods

Can I accept multiple payment methods for the same bill?

Yes, the mixed payment feature allows you to combine cash and card (or any other enabled method) within the same transaction. For example, if the bill is 150 RON, the customer can pay 50 RON in cash and 100 RON by card — the POS system will automatically process both amounts and issue a single fiscal receipt.

How does bill splitting work for large groups?

Bill splitting is accessible directly from the table management interface. You select the table, press the "Split" button and choose whether to split by products, into equal amounts, or custom. Each sub-bill becomes an independent transaction, which can be paid with any available payment method. The process takes under 60 seconds even for groups of 10+ people.

What happens if the card terminal fails during payment?

The POS system keeps the bill open until payment is confirmed. If the card terminal doesn't work, you can quickly switch to another payment method (e.g., cash or bank transfer) without losing the order. We recommend always having the cash method enabled as a backup option.

Are POS payment methods integrated with sales reports?

Yes, all processed payments are automatically recorded in daily, weekly, and monthly reports. You can see a breakdown of how much money came in through cash, card, or meal vouchers, which greatly simplifies accounting reconciliation and reporting to your accountant.

Optimize your payment flow with Menivo

Combine the power of a modern QR digital menu with a fully integrated POS system. Configure POS payment methods, enable bill splitting, and offer customers an impeccable payment experience — all from a single platform.

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