How to activate Split Bill directly at the table with QR

Introduction: What you will accomplish and why the split bill directly at the table with QR function matters

The split bill directly at the table with QR function represents one of the most appreciated innovations that a modern POS system can offer a restaurant. If you have ever experienced that situation where a group of customers wants to pay separately, and the waiter has to manually recalculate each portion of the bill, you know exactly how time-consuming and error-prone this operation can be. By activating this functionality in the Menivo platform, the entire process becomes fast, transparent, and completely digital — customers can even initiate the bill splitting directly from the QR menu scanned on their phone, without needing staff intervention at every step.

In this detailed tutorial, we will show you exactly how to configure and activate the bill split function in the Menivo system, what settings you need to have activated beforehand, and what the complete flow looks like — both from the staff's perspective and the customer's. If you are just starting out with the platform, we recommend you first go through the step-by-step guide for creating your restaurant on the Menivo platform, to make sure you have a solid foundation before activating the advanced functions.

What you need

An active account on menivo.io with a configured restaurant
A subscription that includes access to the POS Module (check how to choose the right subscription for you)
The POS Module activated and configured in the admin panel
At least one table defined in the POS system
Products added to the menu with correct prices
The QR code generated and displayed at tables (or available for scanning)
A mobile device or tablet to test the flow from the customer's perspective

Step 1: Check and activate the POS Module in Menivo

Before you can use the bill split function, it is essential to make sure that the POS Module is fully activated for your restaurant. Without an active POS, the bill splitting option will not be available for staff or customers through QR.

Log in to your account on menivo.io.
Navigate to the Restaurant Settings section in the admin panel.
Look for the POS Module option and make sure it is activated (the toggle must be in the ON position).
If you haven't configured the POS yet, follow the step-by-step guide for activating the POS Module before continuing.
Save the changes.

Once the POS is active, you will notice that additional options appear in the order management interface, including those related to payment and bill splitting.

Step 2: Configure the tables and make sure the QR codes are correctly associated

The split bill directly at the table with QR function works based on the association between a specific QR code and a table in the restaurant. Each table must have a unique QR generated, so that the system knows exactly which table the bill split request comes from.

Go to the Tables section in the POS module.
Check that each table has a unique number or identifier assigned.
Access the QR Code section in the Menivo admin panel.
Generate or check the QR associated with each table — in Menivo, the QR can be generated per restaurant, but for the table ordering and payment function, make sure the table parameter is included in the QR link.
Download, print, and display the QR codes at the corresponding tables.

If you want to learn more about how QR codes work and how they store information, check out our detailed article about how a QR code stores information.

Step 3: Activate the payment and bill split function in the POS settings

This is the central step of the tutorial. Once the POS is active and the tables are configured, you need to explicitly activate the payment and bill splitting options.

From the admin panel, access POS Module → Advanced Settings.
Identify the Payment Methods section — make sure you have at least one payment method configured (cash, card, or both). You can check the complete guide on payment methods in POS for details.
Look for the Split Bill or Bill Split option and activate it by checking the corresponding checkbox.
Configure the type of split allowed:
- Equal split — the bill is divided equally among a defined number of people
- Per-item split — each person pays exactly for the products they consumed
- Mixed split — a combination of the two methods above
Save the configuration.

Step 4: Check the settings in the order management interface (staff)

The restaurant's staff needs to know about and be able to operate the bill split function from the dedicated POS interface. It is recommended to run a test before making the function available to customers.

Open the POS interface (from a tablet or computer, depending on the restaurant's configuration).
Select a table that has an active order.
Press the Payment or Issue Bill button.
Check that the Split Bill option appears — if it doesn't appear, go back to Step 3 and make sure the function is correctly activated.
Test the bill splitting: select the desired split type, enter the number of people, or select the products per person.
Confirm that the calculated amounts are correct before finalizing.

For a complete guide dedicated to this process from the staff's perspective, you can also check the step-by-step guide: how to split a bill in the Menivo POS system.

Step 5: Test the split bill directly at the table with QR function from the customer's perspective

This is the moment when the digital experience becomes visible to the customer. By scanning the QR code at the table, the customer can access the digital menu and, at the end of the meal, can initiate the bill splitting process directly from their personal phone — without needing to wait for the waiter.

Take a mobile phone and scan the QR at a test table.
Navigate in the digital menu to the Bill or Payment section.
Select the Split Bill option.
Choose the desired splitting method (equal or per item).
Confirm the payment amount and preferred payment method.
Check that the notification reaches the staff correctly through the POS system.

If the flow works correctly, congratulations — you have successfully activated the split bill directly at the table with QR function in your restaurant!

Step 6: Train the staff and inform the customers

Technology works best when everyone involved knows how to use it. Take time to train employees on the new payment flow and make sure the tables are clearly marked with the correct QR codes and a short message explaining to customers that they can pay directly from their phone.

Organize a short training session with the floor staff.
Display a message at the tables such as: "Scan the QR code for the menu and direct payment!"
Make sure staff knows how to handle mixed situations (part of the table pays through QR, another part in cash).
Periodically test the function to make sure everything works correctly.

Useful tips

Update prices in real time: Any price change in the menu is automatically reflected in the bill displayed through QR, so no manual interventions are needed.
Use per-item split for large groups: It is more transparent and eliminates disputes about who consumed what.
Check receipt printer compatibility: If you use a thermal printer, make sure it is configured to print separate receipts for each split.
Enable notifications for staff: The Menivo system sends real-time notifications when a customer initiates or completes payment through QR.
Combine bill split with other functions: Menivo also offers online ordering and reservation functions, which can complement your customers' digital experience.
Test on multiple types of phones: Make sure the interface works correctly on iOS and Android before the official launch.

Conclusion: What you have accomplished and what are the next steps

Congratulations! You have gone through the entire process of activating the split bill directly at the table with QR function in the Menivo platform. From now on, your customers benefit from a modern, fast, and frictionless payment experience, and your staff can manage tables and orders more efficiently, especially during peak hours.

This function is just one of the many advanced capabilities that Menivo offers modern restaurants. If you want to explore further, we recommend reading about how the POS works and how to use it efficiently, and also discover what useful features a QR menu should have to make sure you make the most of your digitalization investment.

Restaurants that adopt integrated digital solutions — from QR menus and online ordering, to POS with bill splitting — consistently report increases in customer satisfaction and significant reductions in service time. If you haven't started this transformation yet, there's no better time than now. Sign up for free at menivo.io and discover how you can bring your restaurant into the digital age.